Política de envío

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SHIPPING POLICY

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully before placing your order.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Please note:

  • You will receive a confirmation email once your order has been placed.
  • A second email with tracking information will be sent once your order has shipped.
  • During peak seasons (holidays, sales events), processing times may be slightly longer.

2. Shipping Methods & Delivery Times

We currently ship within the United States. Delivery times are estimates and may vary depending on your location and carrier availability.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5–8 business days Calculated at checkout
Expedited Shipping 2–4 business days Calculated at checkout
Free Shipping 5–8 business days Free on orders over $50

Note: Business days are Monday through Friday, excluding federal holidays.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected. We offer free standard shipping on all orders over $50 within the contiguous United States.

4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

5. Incorrect Shipping Address

Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realize you have entered an incorrect address, please contact us immediately. We will do our best to correct it before your order ships, but we cannot guarantee changes once the order has been processed.

6. Lost or Stolen Packages

We are not responsible for lost or stolen packages once the carrier has marked the order as delivered. If your tracking information shows your package was delivered but you have not received it, please:

  • Check with neighbors or other household members.
  • Check around your property for the package.
  • Contact the carrier directly to file a claim.
  • Reach out to us if you need further assistance.

7. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Send us photos of the damaged item and packaging, and we will work with you to resolve the issue as quickly as possible.

8. Returns & Exchanges

For information about returns and exchanges, please refer to our separate Return Policy available on our website. We want you to love your purchase, and we are here to help if something is not right.

9. Contact Us

If you have any questions about your order or our shipping policy, please don't hesitate to reach out:

📧 Email: creationswithpurpose30@gmail.com

🕐 Response Time: Within 1–2 business days

🌐 Website: creations-with-purpose.myshopify.com

Thank you for your support! We appreciate every order and strive to provide the best experience possible.